Cleveland U.S. Customs and Border Protection — Global Entry Interview Wait Time

Customs & Border Protection, Middleburg Heights, OH, 44130

Current interview wait time: 3 days at Cleveland U.S. Customs and Border Protection. This is an unofficial guide to booking a first-time or renewal Global Entry interview at this enrollment center, including what to do when the scheduler shows no appointments available.

How to book a first-time or renewal Global Entry interview at Cleveland U.S. Customs and Border Protection

1. Apply or submit your renewal application. First-time applicants apply on the official Trusted Traveler Program website at ttp.dhs.gov. Existing members submit a Global Entry membership renewal application through their official TTP account.
2. Wait for approval or CBP interview instructions. First-time applicants need conditional approval before scheduling. CBP may not require a second interview for a renewal, but if a renewal interview is required, follow the scheduling instructions in your TTP account.
3. Schedule your interview. When CBP makes an interview available to you, book a first-time or renewal interview slot at Cleveland U.S. Customs and Border Protection through your TTP account.

What "no appointments available" means at this center

The message means every published interview slot is currently taken. It does not mean the enrollment center is closed. Applicants cancel and reschedule every day, and those released slots reappear in the scheduler — usually dated within the next 1 to 60 days — then are claimed again within minutes.

Getting an earlier interview

US Global Entry monitors the official CBP scheduler for Cleveland U.S. Customs and Border Protection and sends an email, SMS, WhatsApp, or browser alert with a direct booking link the moment a slot opens. We are an independent service and are not affiliated with, endorsed by, or operated by CBP or any U.S. government agency. We do not book appointments on your behalf.

Compare Global Entry interview wait times at all enrollment centers.